CPAP Re-order Automation

CPAP Re-order Automation

CPAP Re-order Automation

The Future of Medical Resupply Starts Here

Care Agent BPO is transforming the CPAP resupply process with the industry’s first fully autonomous Ai-powered automation system. Designed to manage the entire re-order workflow without human intervention, our platform tracks patient eligibility, initiates contact, processes orders, and updates critical information like insurance, physician details, and equipment preferences—instantly and accurately.

By eliminating traditional friction points and delays, our solution ensures faster, more efficient, and highly reliable CPAP resupply—while boosting patient satisfaction and significantly increasing re-order rates.

Key Benefits

Cut Labor Costs

Reduce manual labor by up to 90% through always-on Ai automation.

Boost Re-Order Rates

Drive a 60–80% increase in CPAP resupply orders with intelligent, instant outreach.

Fully Customizable Workflows

Trigger outreach based on patient activity, time intervals, or form submissions—tailored to your operations.

Real-Time Info Updates

Need new insurance details or address verification? Ai collects and updates it on the spot—no agent needed.

Multi-Channel Outreach

Ai seamlessly communicates via SMS, voice, live chat, email, and social media, picking up the conversation from any channel.

Follow-Up Scheduling

Automate future engagements for patients not ready to order immediately.

Real-Time Info Updates

Need new insurance details or address verification? Ai collects and updates it on the spot—no agent needed.

Reach Every Patient

Reach 100% of your patient base—without agent downtime or dropped calls.

Improve Retention & Satisfaction

Faster response times and consistent outreach boost patient retention and elevate satisfaction scores.

3X+ ROI

Clients see triple-digit increases in re-order volumes month over month.

Smarter CPAP Automation. Stronger Results.

At Care Agent BPO, we combine expert human support with advanced Ai technology to streamline operations and maximize patient engagement. Whether you’re a small DME or national provider, our flexible systems scale to fit your business and goals.

Call Center Services

Supplement your Ai with live support when needed. Our HIPAA-compliant U.S.-based and offshore agents handle:

  • Inbound/outbound resupply calls
  • Legal and medical intake
  • Lead qualification and patient retention
  • 24/7 live agent availability
  • Multilingual support
  • TCPA & HIPAA-compliant workflows

Ai Integrations

Let our Ai agents handle the busywork:

  • Voice & SMS automation
  • Smart intake & triage
  • Custom-trained LLM agents
  • Human-Ai hybrid handoff support

CRM Customization

We make your CRM work for you:

  • Custom builds (GoHighLevel, Salesforce, HubSpot & more)
  • API and lead routing automation
  • Lifecycle tagging and analytics dashboards

Ad-Ops + Lead Automation

Never lose a lead again:

  • Instant lead capture from ads
  • Round-robin and campaign-based routing
  • E-signature automation for patient agreements
  • Full-funnel performance tracking

Why Choose Care Agent BPO?

We go beyond services. We build systems that scale.